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Demo PC-to-Mobile Texting

Service Department SMS Automation

Simplify communication between your service department and your customersInstant service updatesImmediate approval for repairs

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Fill out this form or call us at 941-366-6760!

Simplify communication between your service department and your customersInstant service updatesImmediate approval for repairs

True SMS messaging

Send and and receive actual SMS text messages from any carrier network to help you proactively communicate with your customers.
Your service computer to their phone

With just a few mouse clicks, your service department can send instant service updates and receive immediate approval without having to deal with missed calls or play phone tag.
Real-time info yields real customers

Deliver real-time, detailed pricing information prior to your customers’ arrival and improve CSI, increase customer loyalty, and guarantee repeat business.
Zero boundaries

Enjoy unlimited inbound messages, outbound messages, and users, plus an application that is completely web-based for easy, unrestricted access.

FAQs

Is it really true SMS?

Yes. Dealers can send and receive true SMS text messages through any carrier network to any mobile device in the US from their desktop computer. Your CRMs uses STMP, which is an email sent to a mobile device to look like a text message, risking lower chances of deliverability. With true SMS, deliverability rates are 99%.

Does it integrate with our DMS?

No. The technology’s purpose is to bring your dealership a solution for faster two-way communication, which would be slowed down if it had to distribute information to your DMS. We do, however, store all text conversations indefinitely.

Can I create “canned” or pre-defined messages?

Yes, and that’s why our technology is such a time-saver. Service advisors can simply send a pre-defined status message.

How long does it take to setup and train the service department?

We’ll have your dealership up and ready to text within 24 hours of your purchase. Generally, all it takes is a 30 minute training session for your services reps to fully understand the technology.

Are you CAN-SPAM Act compliant?

Sure are. Our B2C messaging follows Mobile Marketing Association guidelines, which means that your customers can opt-out at any time by simply texting the word “end.”